Mexico. With the main objective of creating a truly collaborative organization, IT as a Service has become a growing trend, as the Comstor company sees it.
Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) are nomenclatures already known and consolidated in the IT market. They are the layers that make up Cloud Computing and that can currently be contracted in personalized ways, with different providers around the world.
The growth of this market is progressive, closing during 2016 with an increase of 38% in sales compared to last year, according to the survey of the ISG consultancy. IaaS is the current big trend, having a jump in commercialization by 54%, while SaaS grew 13%. To get an idea, 2 years ago the relationship was reversed, with SaaS being the largest category of Cloud IT service reaching 57.9% of the market, according to research by IDC.
That layered division made life easier for IT technicians, who were able to focus work in one category or another, and also generated new possibilities for resales, being able to offer upgrades in the divisions, generating recurring revenue.
For customers, the possibility of investing in phases within the adequacy of their systems was opened, prioritizing the most necessary functions at all times, facilitating the dilution of payments, always maintaining an updated software with flexible infrastructure, and receiving the benefits that Cloud Computing offers.
Therefore, having a Platform, Infrastructure and Software as a Service calls it IT as a Service (ITaaS), whose main objective is to create a truly collaborative organization. That is the main scope of the use of ITaaS and fits perfectly in companies looking for a common basis for the implementation of innovation and technology.
That solution creates integrated platforms of people, processes, practices, governance structure, and specific tools to bring the entire business and IT together.
Full virtualization of IT services enables systems consolidation, agility, and cost reduction by including tools for storing, creating, sharing, and using business data. ItaaS transfers a company's technology into an exact number of servers, software, networks and offers comprehensive support to a company as if it were a tertiary IT team, serving remotely, in exchange for a monthly fee.
Among other benefits, the ITaaS offers dedicated technical oversight; it is highly scalable by receiving regular software and application updates more efficiently, as well as requiring low upfront investments when comparing the costs of keeping the IT team itself in the enterprise.
The financial control is another positive point of ITaaS and that contributes to adjust even more its growth, since the service is contracted on demand, and there can be a correct review of investment month by month with the new technological platform.
IT as a Service as a transformation point
IT departments are at a tipping point. As companies are developing their digitization strategies, they must decide whether their IT departments are created to allow access. Organizational and traditional sites do not allow IT to deliver services quickly, securely, economically, or with a positive user experience. That struggle causes the business through a third party to realize the demands of technology, which creates a culture of avoiding IT.
This is why in the last 8 years, Cisco focused its efforts on Services and became an organization driven by IT architecture and all kinds of Services of the same. With a world-class operations organization, our IT organization model is a service and practical proposal of Enterprise Architecture, we develop a Fast IT methodology that enables our digital transformation, which facilitates the lives of the professionals responsible for determining the IT solutions for each of their business strategies.
