Select your language

5 reasons to digitize a hotel and personalize the experience

5 razones para digitalizar un hotel y personalizar la experiencia

Latin America. Digitalization has revolutionized virtually every aspect of our daily lives. From the way we work and socialize to how we consume entertainment and manage our finances, digital technology has enabled unprecedented interconnectedness and accessibility.

This transformation has not only influenced operational efficiency and consumer convenience, but has also led to a fundamental shift in user expectations. In particular, the hotel industry has been one of the areas most impacted by this digital evolution.

Always at the forefront of telecommunications technology, the hotel sector has a long tradition of offering its customers those services that, due to their recent incorporation into the market, were not yet available to everyone. In this way, they were pioneers in the incorporation of technologies such as telephone, satellite television or the internet into their rooms.

However, with the arrival of digitalization and mobile technologies, telecommunications have been democratized, reaching their users almost immediately, so what they demand has been redefined, requiring an integrated and personalized experience, where every aspect of their stay is optimized and connected.

- Publicidad -

The digitalisation of the hotel sector
In this way, the sector has created a new category of establishment: the digital hotel. These buildings no longer only provide a bed and a television in the room, but offer a complete ecosystem of connected services ranging from high-speed internet connectivity to advanced entertainment and communication options.

A digital hotel is one that uses advanced technologies to provide an enhanced and personalized guest experience, incorporating a variety of digital services that align with the expectations of an increasingly connected society:

- High-speed connectivity: High-speed internet and reliability, essential for guests who need to work, communicate, or just surf the web.
- Personalized entertainment: Interactive television services and streaming options (OTT) that allow guests to access their favorite content as if they were at home.
- Automation and control: Systems that allow guests to control the ambience of their room (lighting, temperature, curtains) through mobile devices.
- Centralized information and communication: Digital screens throughout the hotel that provide up-to-date information on services, events, and promotions.
- Security and comfort: Keyless room access, smart surveillance systems, and other amenities that enhance guest safety and comfort.

This broad range of services responds to a growing demand for more integrated and personalized experiences. Modern travelers, especially younger ones, are used to a high level of connectivity and personalization in their daily lives, and they expect the same when traveling.

Leadership in Digital Hotel Solutions
In this context of digital transformation, Televes has emerged as a leader in the development of telecommunications solutions for the hospitality sector. The company has managed to stand out thanks to its comprehensive approach and its ability to offer a full range of services that adapt to the needs of digital hotels. Some of their main solutions include:

- Fiber To The Room (FTTR): This technology provides fiber optic connectivity directly in the room, ensuring ultra-fast internet speeds and a stable, secure connection. This is especially important in an environment where more and more devices require simultaneous connection.
- Interactive TV and Casting: Televes offers personalized interactive TV and OTT services, allowing guests to enjoy favorite shows and movies from their mobile devices with the convenience of a large screen in their room. This solution not only improves the guest experience, but also allows hotels to offer exclusive content and additional services.
- High-capacity WiFi: High-capacity WiFi connectivity is a basic necessity in modern hotels. Televes enables full coverage and a robust connection that meets the demands of all guests, from those who need to work to those looking for online entertainment.
- Digital signage: Centrally managed information screens allow hotels to communicate effectively with their guests. From information about events and schedules to special promotions, this solution significantly improves customer engagement and satisfaction.

Richard Santa, RAVT
Richard Santa, RAVTEmail: [email protected]
Editor - Latin Press, Inc.
Periodista de la Universidad de Antioquia (2009), con experiencia en temas sobre tecnología y economía. Editor de las revistas TVyVideo+Radio y AVI Latinoamérica. Coordinador académico de IntegraTec y LiveTec.


No comments

• If you're already registered, please log in first. Your email will not be published.

Leave your comment

In reply to Some User
Video: Fonestar seeks new distributors in Latam

Video: Fonestar seeks new distributors in Latam

Latin America. Spanish audio solutions manufacturer Fonestar is looking to grow the presence of its products in the Latin American market. To this end, the company is looking for new distributors in...

AV Integration and Viewhaus Join Edge

AV Integration and Viewhaus Join Edge

Latin America. Edge is a collective of AV professionals that champions the operations of low-voltage system integrators on a global scale. It is this group that has been joined by two important...

AV is no longer a luxury, it's an investment

AV is no longer a luxury, it's an investment

After working for different companies in the audiovisual industry, he decided to found his integration firm. This is Bruno Bucchianeri's story in the AV industry. Richard Santa

Sony introduced 32

Sony introduced 32" MiniLED 4K HDR surgical monitor

Latin America. Sony announced its latest addition to the line of monitors for medical use, it is the 32" MiniLED 4K HDR LMD-32M1MD model, designed to provide a visual experience in surgical...

Crestron held its Latin Techincal Summit in Lima

Crestron held its Latin Techincal Summit in Lima

Latin America. From February 18 to 21, the company Crestron held its Latin Techincal Summit, which by 2025 was held in Lima and in which more than 80 people from 14 different Latin American...

Increasing female participation in STEM fields is crucial

Increasing female participation in STEM fields is crucial

Colombia. The International Day of Women and Girls in Science, commemorated a few days ago, highlights the importance of equal access and participation of women in STEM (science, technology,...

Goodbye Skype, end to the first free video calling program

Goodbye Skype, end to the first free video calling program

Latin America. Microsoft announced that next May Skype, the first free video calling system that began an evolution of specialized video conferencing systems as we know them today, will stop...

dBTechnologies brought sound to AutoZone's Liberty Bowl

dBTechnologies brought sound to AutoZone's Liberty Bowl

International. For the fourth year in a row, ProductionOne, a top-tier event production company known for its expertise in high-profile live events, was selected as the AV provider for AutoZone's...

Mexico's potential to host data centers

Mexico's potential to host data centers

Mexico. In recent years, Mexico has become a major location for data center investment. The Mexican data center market, valued at $804 million at the end of 2023, is estimated to exceed $1.3 billion...

5 Predictions for the AIoT Industry in 2025

5 Predictions for the AIoT Industry in 2025

Latin America. As technology has advanced, the focus has expanded from simply securing our world to making it smarter. AIoT, the AI-powered Internet of Things, is leading this transformation,...

Suscribase Gratis
Remember Me
SUBSCRIBE TO OUR ENGLISH NEWSLETTER
DO YOU NEED A SERVICE OR PRODUCT QUOTE?
LATEST INTERVIEWS
SITE SPONSORS










LATEST NEWSLETTER
Ultimo Info-Boletin