International. Yamaha Unified Communications announced a three-year extended warranty for its CS-700 series sound and video collaboration system. The new maintenance coverage option is initially available in North America and provides customers with advanced replacement and unlimited service and technical support calls.
Yamaha's extended unified communications maintenance service for the CS-700 offers full coverage for three years, advanced replacement within one business day, and unlimited service and technical support calls. Extended maintenance service can be purchased with the CS-700 through Yamaha UC resellers. Customers can also choose the extended policy within 30 days of the original purchase.
Mike Fitch, Vice President of Global Sales and Marketing, Unified Communications, Yamaha, said, "Our extended warranty for the CS-700 offers the most comprehensive protection coverage available for a professional collaboration system. This policy will give customers confidence in their investment for the meeting room and peace of mind for the maintenance of the facilities, even years later."
When experiencing a problem under the extended policy, technical support is only a phone call away. Once the Yamaha UC specialist confirms the problem as a product problem, a replacement unit will be shipped the next business day. This will help limit system downtime and disruption to business communication workflows.
